We now have a public roadmap. We wish to be transparent and would love your inputs on what features you would like to see in Counter.

Here are a few key things to help you understand how Counter.app works:

  • We offer two core products – Workspace and Frontdesk.

  • We also offer add-ons – Booking Engine, Payment Automation, Integrations, Channel Manager

Counter Products & Add-ons

Workspace - All in one space to manage your property - room inventory, rates, direct connection to the Major OTA's, payments, team collaboration, and management, activities, and experiences, advanced reporting, automation, and integrations.

Frontdesk - Simple design to allow frontdesk users to focus on the important things - interacting with guests. Daily view of guests sorted by urgent attention needed, arrivals, departures, and in-house guests

Channels and Channel Managers - Connect to Hostelworld, Booking.com, Airbnb, Expedia, Siteminder, myAllocator, Wubooks

Integrations - Goki, Mailchimp, Quickbooks, Zapier and many more coming soon

Payment collection - No cash - no problem! Collect automatic payment, even for NRR and No-shows. 🎉

Booking Engine - Proactively engage visitors on your webpage, and provide them the right path to action. Secure your website bookings by collecting a deposit as per your terms and conditions

Online Check-in - Made to improve the day to day of the receptionists. Help the receptionists to complete the check-in process by collecting payments, documents and even upselling items

Activity Management - List your experiences on Counter and receive bookings from Hostelworld's community of tens of millions of travelers and locals looking for unique experiences

Coming soon

Self Check-in Kiosk

POS app
Housekeeping app
Maintenance app
HR Tool

Advanced Integration (Xero, Govy, Civitfun, and many more)

What features do I get with each plan?

Free (forever) - Bed management software is a basic necessity to operate your property. We even have a free direct integration with Hostelworld.

If you would like to further customize your add-ons then see our plans or get intouch

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