We now have a public roadmap. We wish to be transparent and would love your inputs on what features you would like to see in Counter.
Here are a few key things to help you understand how Counter.app works:
We offer two core products – Workspace and Frontdesk.
We also offer add-ons – Booking Engine, Payment Automation, Integrations, Channel Manager
Counter Products & Add-ons
Workspace - All in one space to manage your property - room inventory, rates, direct connection to the Major OTA's, payments, team collaboration, and management, activities, and experiences, advanced reporting, automation, and integrations.
Frontdesk - Simple design to allow frontdesk users to focus on the important things - interacting with guests. Daily view of guests sorted by urgent attention needed, arrivals, departures, and in-house guests
Channels and Channel Managers - Connect to Hostelworld, Booking.com, Airbnb, Expedia, Siteminder, myAllocator, Wubooks
Integrations - Goki, Mailchimp, Quickbooks, Zapier and many more coming soon
Payment collection - No cash - no problem! Collect automatic payment, even for NRR and No-shows. 🎉
Booking Engine - Proactively engage visitors on your webpage, and provide them the right path to action. Secure your website bookings by collecting a deposit as per your terms and conditions
Online Check-in - Made to improve the day to day of the receptionists. Help the receptionists to complete the check-in process by collecting payments, documents and even upselling items
Activity Management - List your experiences on Counter and receive bookings from Hostelworld's community of tens of millions of travelers and locals looking for unique experiences
Self Check-in Kiosk
Advanced Integration (Xero, Govy, Civitfun, and many more)
What features do I get with each plan?
Free (forever) - Bed management software is a basic necessity to operate your property. We even have a free direct integration with Hostelworld.