Frontdesk is an app designed for managing your reception daily tasks: checkins/checkouts/ cash register.... This is a simple intuitive app style version of Counter PMS that requires zero training.
Check this article to walk through the steps to set up Frontdesk for the first time:
From Workspace, you can allow different reception/front office staff to gain access to Frontdesk . The Initial login for Frontdesk must be done by a Counter workspace admin or member role . They will access with their user mail and password via http://frontdesk.counter.app/
Create New Frontdesk User Access
Log in to Workspace - https://workspace.counter.app/
Navigate to Rooms → Frontdesk → Frontdesk Access
To add a new user click on "New Frontdesk User"
Input details of the user you would like to operate Frontdesk and assign them a 4-digit numerical PIN. Hit "Submit" to confirm.
The PIN is always created by the Admin for the user and just the Admin can change for them
You can crate unlimited number of users for Frontdesk
Manage Frontdesk User Access
Select the user name you would like to modify
Click on the 'edit' button
You now have the option to add and change the
name
contact information
mark the user active
reset frontdesk user access PIN and change for them
Hit "Save Changes" to confirm