Taxes in Counter are independent from OTA (Hostelworld, Booking.com, ...) taxes . It is very important to be sure you configure well in every channel to avoid conflicts and confusions.
How to manage Taxes in Counter?
Navigate to Rooms → Manage → Taxes
The display card gives you an overview of how many tax accounts you have setup
Add a new tax account
Open the tax module and click the + button.
1) give a Name
2) Select a tax Type from the dropdown. Your options are:
In case we do you support your specific tax type requirements please reach out to us and we can look into adding that for you.
3) Select the calculation method: Inclusive (included on the price) or Exclusive (not included) .
As we said before it is very important to configure on the same way in OTAS extranets (Booking, Expedia, Airbnb...) .
Now thanks to our partnership with Hostelworld It is possible to do it from inside Counter in Inbox 2.0 (Rooms>Manage>Channel > Tax Details
(Hostelworld, Booking.com, ...)
4) Add any internal codes that might help you with accounting
Click on "Save" to confirm.
Note: when selecting "Percentage Based on Room Price", you have the option of creating price slabs
Apply Tax to Room Type
Great! Now that you have created a tax account it is ready to be applied to any room type. This will allow any new reservations to automatically calculate and apply tax amounts.
Navigate to Rooms→ Manage → Room Types
Click on the ⚙ button for the room type you wish to edit
You can then apply any of the tax accounts.
Once again, don't forget to click on click on "Save " to confirm
Tax will now be automatically calculated for all new reservations add to the system
💡 NOTE
You can link multiple tax accounts to a room type
How to manually add/delete tax amount to a reservation?
Tax amounts can also be manually applied and deleted from each guest reservation mask. Go to Summary on the right side and add or remove taxes