How do I add a new booking or reservation?

1.Go to the calendar module. Rooms>Calendar

2.Click on the big blue ( + ) button next to the search console to open access to the New Booking wizard.

3. Follow the steps to add a new booking to the calendar.


Counter's intelligent bed allocation system automatically suggests the best possible options.

In case you would like to manually assign a specific room you can toggle over to Manual and customize the reservations

Manual options available

  • assign bed/room for individual dates or for the entire stay

  • apply rates for individual dates or for the entire stay

How to lock a reservation?

When a new reservation enters the calendar confirmed (but not in-house or check-in guests) future bookings are moved around to find the best allocation possible for all bookings

In case you need to lock a reservation to a specific room or bed based on a guest request or for any reason, in particular, then it's possible to lock this reservation to avoid it from being automatically shifted. Just click on the padlock icon on the down-left corner. Then the Reservation in the calendar will have a lock symbol displayed on the booking

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