experiences by counter


Our platform provides everything you need to run your business. You can manage your bookings, payments, inventory, run reports, and much more.

Host your experiences on Counter and receive bookings from Hostelworld's community of tens of millions of travelers and locals looking for unique experiences.

What can I do with counter experiences?

We have created tools tailored to the needs for hosting and scheduling experiences, managing payments, and gaining insights

That's great - but how much is it going to cost me?

Nothing. Experience management with counter is free - forever!

Hostels are more than just a bed and creating a memorable guest experience is a big part of what we do in the hostel industry

We believe that software can level the playing field allowing hostels to compete with other accommodation categories, so we would like to provide our tools to manage your hostel for free.

Can I import my Hostelworld Noticeboard?

We have a partnership with Hostelworld and have built an import tool to bring your noticeboard into counter.

Log into your Hostelworld inbox account, navigate to the experiences tab, and click the "Get Started" button to being the import

Do I need a business license?

Depending on the activities involves, some experiences might require a business license. Make sure to check local laws in your area to determine which licenses may be required for your experience, especially if there is food, alcohol, or transportation involved.

Can I set a minimum number of guests per experience?

The default minimum number of guests you can host during each experience is 1. Please feel free to update your settings in case you have a minimum group size requirement.

Are there any restrictions on the number of experiences?

No, You can host as many and as often as you like—feel free to adjust your dates and times and slots until you find what works best for you.

Can I sell free experiences?

Absolutely. Many hostels host free experiences to build an active community and help guests feel at home in their space. You can set up free experiences here to market your beds, bar, coffee shop, or other facilities to potential customers.

Is it possible to integrate a booking engine?

Yes, we are in the process to connect to Hostelworld's experiences hub, so your guests can have the option to book an online.

How many channels can I connect? And what’s the cost per connection?

We have built a direct channel connection with Hostelworld to make your beds available on their site and to access advanced Hostelworld features from within Counter.

These will also be available via counter's zero commission booking engine and online check-in modules. These features are part of our paid plan.

Can I sell my experiences to external guests?

Yes. This inventory is managed independently of your rooms. So you do have the option to sell them to in-house and external guests based on availability

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